Due to the nature of digital goods (source code, compiled EX5), we cannot offer refunds once the product is delivered. However, we provide extensive pre-sale support — ask for a live demo, backtest report walkthrough, or trial period where applicable. We want you to be confident before purchasing.
Source code is included with Pro tier ($500+) and Enterprise tier ($800+) purchases. Standard and Starter tiers receive compiled EX5 files only. Custom development projects always include full source code and IP rights.
Our EAs run on MetaTrader 5 with any broker supporting hedging mode. We test primarily on IC Markets, Pepperstone, and Vantage (Raw Spread/ECN accounts). For Gold EAs, low spread + commission accounts are recommended. Contact us for broker-specific configuration help.
1) Download the EX5 (and MQ5 if included) file.
2) Open MT5 → File → Open Data Folder → MQL5 → Experts (or Indicators).
3) Copy the file there.
4) Restart MT5 or right-click Navigator → Refresh.
5) Drag onto chart, enable "Allow DLL imports" if needed, configure inputs.
Every purchase includes a PDF installation guide. We also offer free remote setup assistance (TeamViewer/AnyDesk) for Pro+ tiers.
Yes! Custom development starts at $800 (Enterprise tier). Process: 1) You provide detailed strategy rules (entry, exit, risk, filters). 2) We spec it out with a fixed quote & timeline. 3) Development with milestones. 4) Backtest verification. 5) Delivery with source code. Typical timeline: 2-4 weeks depending on complexity.